UX design sessions give a structured approach to envisioning new custom software applications. Run by experienced technical designers, the sessions explore what’s needed, what’s possible, and what’s practical.
Why run an UX workshop?
You have a problem that needs solving but you’re not sure of the best way forward. You might not have found any possible solutions as yet and be concerned the problem is unsolvable; you might already have an idea you want to validate.
An UX Design workshop deep-dives the problem and stimulates new ways of thinking around it. By the end of the session, you have at least one potentially viable design concept ready to take to the next stage.
Who are the workshops for?
For the sessions to be most effective, you need a cross section of different roles to take part. These could include users, software architects, and relevant business managers. If the proposed product is being developed for an external customer, we’d want to see customer representatives joining in too.
We start by defining the problem, compiling a list of problem statements we can then refine and prioritise. We look at user scenarios, and identify constraints (e.g. there is no overnight outage window) and assumptions (it will be possible to run dark fibre between site 1 and site 2).
We bring in both risks (if budget isn’t secured by Feb 28th, then no funds will be available in the new year) and issues (the development team are all away in March).
If the next step is to be a proof of concept, we can also draft proof points (it is possible to pass 100 messages through the prototype solution every second). Once all the information about the problem is clearly defined, the envisioning can start. This leads to one or more solution concepts being proposed. The level of detail produced depends on the nature of the problem, the individuals involved, and the experience within the group.
We then validate proposed solutions against the problem statement, constraints, assumptions, risks and issues, refining details as needed.
The final stage is to discuss pre-requisites. What else needs to be in place for the solution to work?
An optional further step is to start pulling together timelines, resourcing requirements and a communication plan.
What makes our UX workshops so effective?
Our Architectural Design sessions work because:
- We take you through a logical step-by-step process out of which possible solutions emerge naturally.
- You spend as much time nailing the problem as you do finding the solution. No more spending months designing elegant software only to find it answers the wrong question.
- Our facilitators have the technical knowledge and practical project experience to engage participants and keep discussions on track.
You get agreed deliverables such as a presentation on the conclusions of the session, a Vision and Scope document, and a high level project plan for what happens next.
We can also work with you on next steps, supporting you with further analysis and taking you from proof of concept through pilot and on to project start up.
Clearscape® helps people deliver exceptional value for their organisations through the strategic use of technology. We use Lean-Agile approaches to cut through complexity and solve user problems, leading to greater productivity, faster outcomes, and happier people.